What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Name Email Address Question Thank you! Oops! Related Contents Extended Care: A Patchwork of Possibilities What is your plan for health care during retirement? Did You Know This Fact About Freestanding Structures? Separate structures on your property may have to be insured separately. Protecting Those Who Matter Most The importance of life insurance, how it works, and how much coverage you need.