Pendleton Insurance Office
435 SW Dorion Ave
Pendleton, OR 97801

800.225.2521

Pendleton Insurance Office

Commercial<br>Farm Insurance Agent
Rachel Dagley

Commercial
Farm Insurance Agent

Bio

Rachel is a licensed Property & Casualty agent specializing in commercial and farm insurance and risk management. She began working for ISU – The Stratton Agency in 2011. 

Prior to the insurance business, Rachel worked in the banking and financial industry for almost ten years.  She has been involved in Pendleton and Hermiston Chamber Ambassadors, American Cancer Society and Relay for Life.

She is the mother to three beautiful girls and is a travel enthusiast.

p:541-612-3144

Commercial<br>Farm Insurance Agent
Rachel Dagley

Commercial
Farm Insurance Agent

Bio

Rachel is a licensed Property & Casualty agent specializing in commercial and farm insurance and risk management. She began working for ISU – The Stratton Agency in 2011. 

Prior to the insurance business, Rachel worked in the banking and financial industry for almost ten years.  She has been involved in Pendleton and Hermiston Chamber Ambassadors, American Cancer Society and Relay for Life.

She is the mother to three beautiful girls and is a travel enthusiast.

p:541-612-3144

Commercial Lines<br>Customer Service Agent
Janelle Gau

Commercial Lines
Customer Service Agent

Bio

Janelle has had a long tenure with ISU – The Stratton Agency and has been serving our clients since June of 1998 as a Commercial Lines, Customer Service Agent.

Janelle was raised in Pendleton, but spent some time away in Kansas and Iowa where she attended college and met her husband, James. They have been married since 1993 and have two children, Jacob and Jamie. When she isn’t working, she is a mom first and foremost and keeps her children busy with many different activities.

When she has a little free time, she gives back to the community as a volunteer at the Pioneer Humane Society. Her and her husband also enjoy taking their motorcycles out on the open road and just getting away for a while. 

p:541-612-3144

Commercial Lines<br>Customer Service Agent
Janelle Gau

Commercial Lines
Customer Service Agent

Bio

Janelle has had a long tenure with ISU – The Stratton Agency and has been serving our clients since June of 1998 as a Commercial Lines, Customer Service Agent.

Janelle was raised in Pendleton, but spent some time away in Kansas and Iowa where she attended college and met her husband, James. They have been married since 1993 and have two children, Jacob and Jamie. When she isn’t working, she is a mom first and foremost and keeps her children busy with many different activities.

When she has a little free time, she gives back to the community as a volunteer at the Pioneer Humane Society. Her and her husband also enjoy taking their motorcycles out on the open road and just getting away for a while. 

p:541-612-3144

Family Insurance Agent
Shelby Journot

Family Insurance Agent

Bio

Shelby joined ISU-The Stratton Agency in June of 2013.  She specializes in individual health insurance, employee benefits and life insurance.

Shelby was born and raised in Pendleton and after graduating high school; she attended Blue Mountain Community College and received her Associate of Applied Science degree in Agriculture Business.

Shelby married her high school sweetheart, Zack, in June 2015. Together they enjoy the great outdoors including hunting, camping, fishing, and escaping to the mountains whenever they can. 

p:541-612-3144

Family Insurance Agent
Shelby Journot

Family Insurance Agent

Bio

Shelby joined ISU-The Stratton Agency in June of 2013.  She specializes in individual health insurance, employee benefits and life insurance.

Shelby was born and raised in Pendleton and after graduating high school; she attended Blue Mountain Community College and received her Associate of Applied Science degree in Agriculture Business.

Shelby married her high school sweetheart, Zack, in June 2015. Together they enjoy the great outdoors including hunting, camping, fishing, and escaping to the mountains whenever they can. 

p:541-612-3144

Employee Benefit Specialist
Dede Greb

Employee Benefit Specialist

Bio

Dede joined the ISU –The Stratton Agency team in January of 2010 and she works in the employee benefits department.  She has a Bachelor’s degree in Business Administration from the University of Montana.  Dede and her spouse, Greg, moved to Pendleton in 2002 and have two daughters, Shelby and Haley.  The Greb’s are avid golfers and spend most of their spare time on the golf course.  When Dede is not on the golf course, she enjoys spending time with her family and working outside in her yard.  

p:541-612-3144

Employee Benefit Specialist
Dede Greb

Employee Benefit Specialist

Bio

Dede joined the ISU –The Stratton Agency team in January of 2010 and she works in the employee benefits department.  She has a Bachelor’s degree in Business Administration from the University of Montana.  Dede and her spouse, Greg, moved to Pendleton in 2002 and have two daughters, Shelby and Haley.  The Greb’s are avid golfers and spend most of their spare time on the golf course.  When Dede is not on the golf course, she enjoys spending time with her family and working outside in her yard.  

p:541-612-3144

Administrative Assistant
Lora Brandhagen

Administrative Assistant

p:541-612-3144

Administrative Assistant
Lora Brandhagen

Administrative Assistant

p:541-612-3144

Family Insurance Agent
Tom Phelan, CISR

Family Insurance Agent

Bio

Tom joined ISU – The Stratton Agency in 2008 and handles personal auto, home, ATV, RV, umbrella, and life insurance.  Tom and his wife, Teri, have been married since 1999 and have three children: Easton, Grady, and Morley.  Tom is a Hunter Ed instructor for the Oregon Department of Fish and Wildlife and enjoys camping, hunting, fishing, and watching both local and pro hockey.

p:541-612-3144

Family Insurance Agent
Tom Phelan, CISR

Family Insurance Agent

Bio

Tom joined ISU – The Stratton Agency in 2008 and handles personal auto, home, ATV, RV, umbrella, and life insurance.  Tom and his wife, Teri, have been married since 1999 and have three children: Easton, Grady, and Morley.  Tom is a Hunter Ed instructor for the Oregon Department of Fish and Wildlife and enjoys camping, hunting, fishing, and watching both local and pro hockey.

p:541-612-3144

Cheryl Setters

Family Insurance Agent

p:541-612-3144

Cheryl Setters

Family Insurance Agent

p:541-612-3144

Financial Services Office

One Responsible Source Agent
Mike Stratton CIC, CFP

One Responsible Source Agent

Bio

Mike is a Certified Insurance Counselor and a Certified Financial Planner. He has been in the Insurance and Financial Services business since 1984. Mike's passion is helping people develop comprehensive business and personal plans, and developing lifelong relationships to help maintain them. Prior to the insurance business Mike spent 13 years in the Aviation Business.

Mike has been very active over the years in his Church, Community Service and in his Industries Professional Associations. Mike & his wife Loy have four grown and married children and 12 grandchildren. He is passionate about living life and enjoys flying, boating, 4 wheeling, snowmobiling, walking and spending time with his family and friends. 

Securities and advisory products and services offered through Private Client Services, LLC. Member 

 

 

Is a Registered Investment Advisor. Home Office: 2225 Lexington Road, Louisville, KY 40206. Phone: (502) 451-0600

BrokerCheck

ISU Insurance Services - The Stratton Agency is not affiliated with Private Client Services, LLC.

p:541-612-3144

One Responsible Source Agent
Mike Stratton CIC, CFP

One Responsible Source Agent

Bio

Mike is a Certified Insurance Counselor and a Certified Financial Planner. He has been in the Insurance and Financial Services business since 1984. Mike's passion is helping people develop comprehensive business and personal plans, and developing lifelong relationships to help maintain them. Prior to the insurance business Mike spent 13 years in the Aviation Business.

Mike has been very active over the years in his Church, Community Service and in his Industries Professional Associations. Mike & his wife Loy have four grown and married children and 12 grandchildren. He is passionate about living life and enjoys flying, boating, 4 wheeling, snowmobiling, walking and spending time with his family and friends. 

Securities and advisory products and services offered through Private Client Services, LLC. Member 

 

 

Is a Registered Investment Advisor. Home Office: 2225 Lexington Road, Louisville, KY 40206. Phone: (502) 451-0600

BrokerCheck

ISU Insurance Services - The Stratton Agency is not affiliated with Private Client Services, LLC.

p:541-612-3144

Operations Manager
Loy Stratton

Operations Manager

Bio

Loy joined Mike in his insurance and financial services business in January of 1990 and has experience in virtually every area of the business.  Today, her focus is on agency management, accounting and marketing.

Prior to the insurance business, Loy owned and operated an ice cream and yogurt shop, “Michael Angelo’s” where she employed many of the local youth.  She enjoyed teaching them a healthy work ethic.

Loy is a people person who enjoys working with clients and staff at the agency. Loy has been married to her husband Mike since 1979. Together they have four married adult children and have been blessed with 12 grandchildren. Over the years Loy has enjoyed involvement in her church. She finds the most joy spending time with her grandchildren, children, family and friends.

p:541-612-3144

Operations Manager
Loy Stratton

Operations Manager

Bio

Loy joined Mike in his insurance and financial services business in January of 1990 and has experience in virtually every area of the business.  Today, her focus is on agency management, accounting and marketing.

Prior to the insurance business, Loy owned and operated an ice cream and yogurt shop, “Michael Angelo’s” where she employed many of the local youth.  She enjoyed teaching them a healthy work ethic.

Loy is a people person who enjoys working with clients and staff at the agency. Loy has been married to her husband Mike since 1979. Together they have four married adult children and have been blessed with 12 grandchildren. Over the years Loy has enjoyed involvement in her church. She finds the most joy spending time with her grandchildren, children, family and friends.

p:541-612-3144

One Responsible Source Agent
Todd Tennant

One Responsible Source Agent

Bio

Todd was raised on a Ranch in NW South Dakota.   He joined ISU – The Stratton Agency in 2009 and is licensed to sell all lines of insurance but, specializes in Employee Benefits, Medicare and Life insurance. 

Prior to the insurance business, Todd owned and operated Round-Up City Dodge. He is a member of and involved with Pendleton City Club. He is also a "Leadership Pendleton" graduate. 

Todd and his wife, Dori, are members of the Pendleton Country Club and enjoy spending time with their two adult children, family and friends.

p:541-612-3144

One Responsible Source Agent
Todd Tennant

One Responsible Source Agent

Bio

Todd was raised on a Ranch in NW South Dakota.   He joined ISU – The Stratton Agency in 2009 and is licensed to sell all lines of insurance but, specializes in Employee Benefits, Medicare and Life insurance. 

Prior to the insurance business, Todd owned and operated Round-Up City Dodge. He is a member of and involved with Pendleton City Club. He is also a "Leadership Pendleton" graduate. 

Todd and his wife, Dori, are members of the Pendleton Country Club and enjoy spending time with their two adult children, family and friends.

p:541-612-3144

Financial Services<br>Executive Assistant
Paula Hancock

Financial Services
Executive Assistant

Bio

Paula joined ISU - The Stratton Agency in August of 2016 in the Financial Services Office.  Paula is an Executive Assistant to Mike Stratton.  Her main focuses are adminstrative support to Mike and to provide great Customer Service to our Clients.

Paula was raised in Oregon and has spent her whole life in this great State.  She is married to Travis and they have two adult sons.  The Hancock Family are avid sports fans, with wrestling and football being their favorites. 

Paula enjoys volunteering in the community and spending time with family and friends.

p:541-612-3144

Financial Services<br>Executive Assistant
Paula Hancock

Financial Services
Executive Assistant

Bio

Paula joined ISU - The Stratton Agency in August of 2016 in the Financial Services Office.  Paula is an Executive Assistant to Mike Stratton.  Her main focuses are adminstrative support to Mike and to provide great Customer Service to our Clients.

Paula was raised in Oregon and has spent her whole life in this great State.  She is married to Travis and they have two adult sons.  The Hancock Family are avid sports fans, with wrestling and football being their favorites. 

Paula enjoys volunteering in the community and spending time with family and friends.

p:541-612-3144

Administrative Assistant
Jennifer Alderson

Administrative Assistant

Bio

Jennifer became a part of the team at ISU – The Stratton Agency in November 2013 as the Administrative Assistant. Her primary focus is agent commissions and bookkeeping.  Jennifer and her husband, Troy, have been married since 1995 and have called Oregon home since 1998. She received her Baccalaureate of Science in Business Administration from Eastern Oregon University in 2006. She is passionate about recycling and the reduction of single-use plastics. For fun, she enjoys partaking in the local performing and culinary arts venues and getting away to the Oregon Coast – her favorite place to be.   

p:541-612-3144

Administrative Assistant
Jennifer Alderson

Administrative Assistant

Bio

Jennifer became a part of the team at ISU – The Stratton Agency in November 2013 as the Administrative Assistant. Her primary focus is agent commissions and bookkeeping.  Jennifer and her husband, Troy, have been married since 1995 and have called Oregon home since 1998. She received her Baccalaureate of Science in Business Administration from Eastern Oregon University in 2006. She is passionate about recycling and the reduction of single-use plastics. For fun, she enjoys partaking in the local performing and culinary arts venues and getting away to the Oregon Coast – her favorite place to be.   

p:541-612-3144

Hermiston Insurance Office

Sofia Dovalina

Family Insurance Agent

p:541-249-4334

Sofia Dovalina

Family Insurance Agent

p:541-249-4334

Family Insurance Agent
Tonia Mulcare

Family Insurance Agent

Bio

Tonia was raised in Pilot Rock and moved to Umatilla in 1998. She has been in the Insurance Industry since 1995, upon graduating from BMCC. She joined ISU – The Stratton Agency in June 2012 as a Customer Service Agent in the Personal Lines department. She is a people person and enjoys meeting and getting to know new people. Outside of work, Tonia enjoys fishing, camping, swimming, and spending time with her two children and family members.

p:541-249-4334

Family Insurance Agent
Tonia Mulcare

Family Insurance Agent

Bio

Tonia was raised in Pilot Rock and moved to Umatilla in 1998. She has been in the Insurance Industry since 1995, upon graduating from BMCC. She joined ISU – The Stratton Agency in June 2012 as a Customer Service Agent in the Personal Lines department. She is a people person and enjoys meeting and getting to know new people. Outside of work, Tonia enjoys fishing, camping, swimming, and spending time with her two children and family members.

p:541-249-4334

La Grande Insurance Office

CISR<br>Commercial<br>Farm Insurance Agent
Brian Lackey, CISR

CISR
Commercial
Farm Insurance Agent

Bio

Brian started in the insurance business in 2000 and by 2008, he received the Certified Insurance Service Representatives (CISR) national designation. He owned, with his father, Lackey Insurance Agency until 2013, when he joined forces with Michael Stratton and ISU-The Stratton Agency. Brian is licensed in Property & Casualty as well as Life & Health.

Brian’s post high school education included studying Agriculture Business Management at Cal Poly, San Luis Obispo. With this education and having owned and operated his own small farm, he has a good knowledge of business, ranching and farming. His primary expertise is selling commercial and farm insurance with an emphasis in risk management. In 2015, Brian was nominated by his peers and received Agent of the Year awarded by the Professional Insurance Agents of Oregon/Idaho. 

p:541-663-4251

CISR<br>Commercial<br>Farm Insurance Agent
Brian Lackey, CISR

CISR
Commercial
Farm Insurance Agent

Bio

Brian started in the insurance business in 2000 and by 2008, he received the Certified Insurance Service Representatives (CISR) national designation. He owned, with his father, Lackey Insurance Agency until 2013, when he joined forces with Michael Stratton and ISU-The Stratton Agency. Brian is licensed in Property & Casualty as well as Life & Health.

Brian’s post high school education included studying Agriculture Business Management at Cal Poly, San Luis Obispo. With this education and having owned and operated his own small farm, he has a good knowledge of business, ranching and farming. His primary expertise is selling commercial and farm insurance with an emphasis in risk management. In 2015, Brian was nominated by his peers and received Agent of the Year awarded by the Professional Insurance Agents of Oregon/Idaho. 

p:541-663-4251

Commercial Lines<br>Customer Service Agent
Aynn Lackey

Commercial Lines
Customer Service Agent

Bio

Aynn is a licensed Customer Service Agent working in commercial and farm insurance. Aynn joined ISU-The Stratton Agency in June 2013. She has a Bachelor of Science degree from Cal Poly, San Luis Obispo in Animal Science. Outside the office, she enjoys raising sheep, attending Union Bobcat sporting events, and golfing.

p:541-663-4251

Commercial Lines<br>Customer Service Agent
Aynn Lackey

Commercial Lines
Customer Service Agent

Bio

Aynn is a licensed Customer Service Agent working in commercial and farm insurance. Aynn joined ISU-The Stratton Agency in June 2013. She has a Bachelor of Science degree from Cal Poly, San Luis Obispo in Animal Science. Outside the office, she enjoys raising sheep, attending Union Bobcat sporting events, and golfing.

p:541-663-4251

Commercial<br>Farm Insurance Agent
Jacque Harvey, CISR

Commercial
Farm Insurance Agent

Bio

Jacque has been an integral part of the insurance industry since 2003 and is a Certified Insurance Service Representative.  She joined ISU-The Stratton Agency in June 2013 and specializes in Commercial Lines.  Jacque is a member of Soroptimist of La Grande and serves on the Board of Directors through 2017. La Grande has been Jacque’s home since the very beginning and is the place where she thrives.  As time permits, she attends local community events and volunteers. Outside of work Jacque loves gardening, painting ceramics, and spending time with her daughter. 

p:541-663-4251

Commercial<br>Farm Insurance Agent
Jacque Harvey, CISR

Commercial
Farm Insurance Agent

Bio

Jacque has been an integral part of the insurance industry since 2003 and is a Certified Insurance Service Representative.  She joined ISU-The Stratton Agency in June 2013 and specializes in Commercial Lines.  Jacque is a member of Soroptimist of La Grande and serves on the Board of Directors through 2017. La Grande has been Jacque’s home since the very beginning and is the place where she thrives.  As time permits, she attends local community events and volunteers. Outside of work Jacque loves gardening, painting ceramics, and spending time with her daughter. 

p:541-663-4251

Danielle Schaap

Family Insurance Agent

p:541-663-4251

Danielle Schaap

Family Insurance Agent

p:541-663-4251

Michael Stratton, Jr

Family Insurance Agent

p:541-663-4251

Michael Stratton, Jr

Family Insurance Agent

p:541-663-4251

The Dalles Insurance Office

Commercial, Farm & Public Entities
Breanna Wimber

Commercial, Farm & Public Entities

p:541-296-2127

Commercial, Farm & Public Entities
Breanna Wimber

Commercial, Farm & Public Entities

p:541-296-2127

CIC, CISR, CPIA, AFIS, Personal, Commercial, & Farm
Eileen Teas

CIC, CISR, CPIA, AFIS, Personal, Commercial, & Farm

p:541-296-2127

CIC, CISR, CPIA, AFIS, Personal, Commercial, & Farm
Eileen Teas

CIC, CISR, CPIA, AFIS, Personal, Commercial, & Farm

p:541-296-2127

Commercial Lines Customer Service Representative
Francis Weller

Commercial Lines Customer Service Representative

p:541-296-2127

Commercial Lines Customer Service Representative
Francis Weller

Commercial Lines Customer Service Representative

p:541-296-2127

Family Insurance Agent
Joni Long

Family Insurance Agent

p:541-296-2127

Family Insurance Agent
Joni Long

Family Insurance Agent

p:541-296-2127

Sherry DuFault

Life Insurance Agent

p:541-296-2127

Sherry DuFault

Life Insurance Agent

p:541-296-2127

Commercial, Farm & Public Entities
Mike Courtney

Commercial, Farm & Public Entities

p:541-296-2127

Commercial, Farm & Public Entities
Mike Courtney

Commercial, Farm & Public Entities

p:541-296-2127